Verizon Web Support: trying all day to get tech support. tried this...

A Verizon Web Support customer review by GetHuman user ~cm from November 19th, 2017

Background on ~cm's case

GetHuman: ~cm - can you tell our other Verizon Web Support customers when your case took place?
~cm: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Verizon Web Support, and if so, how?
~cm: I used the 888-669-9901 number I found for on the GetHuman Verizon Web Support customer phone number page I was on: Verizon Web Support Customer Service Phone Number
GetHuman: And which of these common Verizon Web Support customer issues best describes the reason you wanted to talk to them?
(Shows ~cm a list of common Verizon Web Support problems)
~cm: "Service problem" was why I was trying to call.

~cm's review of Verizon Web Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Web Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cm: trying all day to get tech support. tried this number and got right through. problem solved in less that ** minutes.
GetHuman: Let's quantify your experience contacting Verizon Web Support. On a scale of 1 to 5, how easy is it go get help on a Verizon Web Support problem?
~cm: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cm: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Web Support's ability to quickly and effectively address your problem?
~cm: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Web Support customers?
~cm: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Web Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cm taken from his Verizon Web Support customer service problem that occurred on November 13th, 2017.

Verizon Web Support

5.00 of 5 stars | 5 reviews

~cm's Verizon Web Support Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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