Viking Appliances: You would think after paying $**** for a stove...
A Viking Appliances customer review by GetHuman user ~T. RICE from November 27th, 2017
Background on ~T. RICE's case
GetHuman: ~T. RICE - can you tell our other Viking Appliances customers when your case took place?
~T. RICE: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Viking Appliances, and if so, how?
GetHuman: And which of these common Viking Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~T. RICE a list of common Viking Appliances problems)
~T. RICE: "Where to buy" was why I was trying to call.
~T. RICE's review of Viking Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Viking Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~T. RICE: You would think after paying $**** for a stove, they would warantee the ***** for more than * years...so I am paying $** for a **** that wore out...I realize wear and tear of an item used almost daily.
GetHuman: Let's quantify your experience contacting Viking Appliances. On a scale of 1 to 5, how easy is it go get help on a Viking Appliances problem?
~T. RICE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~T. RICE: I'd give them a four out of five on communication.
GetHuman: And what about Viking Appliances's ability to quickly and effectively address your problem?
~T. RICE: For that I would say five out of five.
GetHuman: And finally- any advice for other Viking Appliances customers?
~T. RICE: Call them early in the day or late. Don't forget any personal or account information you might need for Viking Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~T. RICE taken from his Viking Appliances customer service problem that occurred on November 20th, 2017.