Vincecamuto.com: I never spoke with a person, kept pushing * for...

A Vincecamuto.com customer review by GetHuman user ~Frustrated Customer from November 23rd, 2017

Background on ~Frustrated Customer's case

GetHuman: ~Frustrated Customer - can you tell our other Vincecamuto.com customers when your case took place?
~Frustrated Customer: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Vincecamuto.com, and if so, how?
~Frustrated Customer: I used the 866-239-0643 number I found for on the GetHuman Vincecamuto.com customer phone number page I was on: Vincecamuto.com Customer Service Phone Number
GetHuman: And which of these common Vincecamuto.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated Customer a list of common Vincecamuto.com problems)
~Frustrated Customer: "Complaint" was why I was trying to call.

~Frustrated Customer's review of Vincecamuto.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Vincecamuto.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated Customer: I never spoke with a person, kept pushing * for my call to be transferred and instead of a person, I was transferred to voicemail.
GetHuman: Let's quantify your experience contacting Vincecamuto.com. On a scale of 1 to 5, how easy is it go get help on a Vincecamuto.com problem?
~Frustrated Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated Customer: I'd give them a four out of five on communication.
GetHuman: And what about Vincecamuto.com's ability to quickly and effectively address your problem?
~Frustrated Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Vincecamuto.com customers?
~Frustrated Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Vincecamuto.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated Customer taken from his Vincecamuto.com customer service problem that occurred on November 19th, 2017.

Vincecamuto.com

1.00 of 5 stars | 13 reviews

~Frustrated Customer's Vincecamuto.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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