Vincecamuto.com: What us up with this company? first time, last...

A Vincecamuto.com customer review by GetHuman user ~Malika from November 15th, 2017

Background on ~Malika's case

GetHuman: ~Malika - can you tell our other Vincecamuto.com customers when your case took place?
~Malika: Yes I can. It was morning, on November 8th.
GetHuman: Did you reach out to Vincecamuto.com, and if so, how?
~Malika: I used the 866-239-0643 number I found for on the GetHuman Vincecamuto.com customer phone number page I was on: Vincecamuto.com Customer Service Phone Number
GetHuman: And which of these common Vincecamuto.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Malika a list of common Vincecamuto.com problems)
~Malika: "Overcharge/Strange charge" was why I was trying to call.

~Malika's review of Vincecamuto.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Vincecamuto.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Malika: What us up with this company? first time, last time... I just want to cancel my order but I cannot even do that. Will somebody answer the phone in this company?
GetHuman: Let's quantify your experience contacting Vincecamuto.com. On a scale of 1 to 5, how easy is it go get help on a Vincecamuto.com problem?
~Malika: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Malika: I'd give them a three out of five on communication.
GetHuman: And what about Vincecamuto.com's ability to quickly and effectively address your problem?
~Malika: For that I would say two out of five.
GetHuman: And finally- any advice for other Vincecamuto.com customers?
~Malika: Call them early in the day or late. Don't forget any personal or account information you might need for Vincecamuto.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Malika taken from his Vincecamuto.com customer service problem that occurred on November 8th, 2017.

Vincecamuto.com

1.00 of 5 stars | 13 reviews

~Malika's Vincecamuto.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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