Vincecamuto.com: Misleading advertising! Description of jacket a...
A Vincecamuto.com customer review by GetHuman user ~iowagirl from November 27th, 2017
Background on ~iowagirl's case
GetHuman: ~iowagirl - can you tell our other Vincecamuto.com customers when your case took place?
~iowagirl: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Vincecamuto.com, and if so, how?
GetHuman: And which of these common Vincecamuto.com customer issues best describes the reason you wanted to talk to them?
(Shows ~iowagirl a list of common Vincecamuto.com problems)
~iowagirl: "Overcharge/Strange charge" was why I was trying to call.
~iowagirl's review of Vincecamuto.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Vincecamuto.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iowagirl: Misleading advertising! Description of jacket and what it was made of was wrong. Said it had down fill and it was polyester fill. Called to return and they said to bad, anything ending in a price of .** is a all sales final no returns. So they purposely lied to sell an item to customers they cannot return because of their .** price policy. Horrible company, recommend to stay away from Vince Camuto!!!!
GetHuman: Let's quantify your experience contacting Vincecamuto.com. On a scale of 1 to 5, how easy is it go get help on a Vincecamuto.com problem?
~iowagirl: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iowagirl: I'd give them a one out of five on communication.
GetHuman: And what about Vincecamuto.com's ability to quickly and effectively address your problem?
~iowagirl: For that I would say two out of five.
GetHuman: And finally- any advice for other Vincecamuto.com customers?
~iowagirl: Call them early in the day or late. Don't forget any personal or account information you might need for Vincecamuto.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iowagirl taken from his Vincecamuto.com customer service problem that occurred on November 18th, 2017.