Vitacost.com: i want to place an order and it won't go thru*a...
A Vitacost.com customer review by GetHuman user GetHuman-345504 from November 23rd, 2017
Background on GetHuman-345504's case
GetHuman: GetHuman-345504 - can you tell our other Vitacost.com customers when your case took place?
GetHuman-345504: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Vitacost.com, and if so, how?
GetHuman: And which of these common Vitacost.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-345504 a list of common Vitacost.com problems)
GetHuman-345504: "Cancel order" was why I was trying to call.
GetHuman-345504's review of Vitacost.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Vitacost.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-345504: i want to place an order and it won't go thru*and no chat or phone number* -please help*I use to order a lot and now cant get thru. why
GetHuman: Let's quantify your experience contacting Vitacost.com. On a scale of 1 to 5, how easy is it go get help on a Vitacost.com problem?
GetHuman-345504: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-345504: I'd give them a two out of five on communication.
GetHuman: And what about Vitacost.com's ability to quickly and effectively address your problem?
GetHuman-345504: For that I would say five out of five.
GetHuman: And finally- any advice for other Vitacost.com customers?
GetHuman-345504: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Vitacost.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-345504 taken from his Vitacost.com customer service problem that occurred on November 19th, 2017.