Vitacost.com: waited forever, same annoying message over and...
A Vitacost.com customer review by GetHuman user ~vitacost sucks from November 20th, 2017
Background on ~vitacost sucks's case
GetHuman: ~vitacost sucks - can you tell our other Vitacost.com customers when your case took place?
~vitacost sucks: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Vitacost.com, and if so, how?
GetHuman: And which of these common Vitacost.com customer issues best describes the reason you wanted to talk to them?
(Shows ~vitacost sucks a list of common Vitacost.com problems)
~vitacost sucks: "Track order" was why I was trying to call.
~vitacost sucks's review of Vitacost.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Vitacost.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vitacost sucks: waited forever, same annoying message over and over this company is horrible. Then they just hang up on you. Do not use this company period.
GetHuman: Let's quantify your experience contacting Vitacost.com. On a scale of 1 to 5, how easy is it go get help on a Vitacost.com problem?
~vitacost sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vitacost sucks: I'd give them a four out of five on communication.
GetHuman: And what about Vitacost.com's ability to quickly and effectively address your problem?
~vitacost sucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Vitacost.com customers?
~vitacost sucks: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Vitacost.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vitacost sucks taken from his Vitacost.com customer service problem that occurred on November 19th, 2017.