Vueling Airlines: I spend money and stay on hold to get a service...
A Vueling Airlines customer review by GetHuman user ~Louis from November 22nd, 2017
Background on ~Louis 's case
GetHuman: ~Louis - can you tell our other Vueling Airlines customers when your case took place?
~Louis : Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Vueling Airlines, and if so, how?
GetHuman: And which of these common Vueling Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Louis a list of common Vueling Airlines problems)
~Louis : "Change Flight" was why I was trying to contact.
~Louis 's review of Vueling Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Vueling Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Louis : I spend money and stay on hold to get a service not to be advised to check the website for my question
GetHuman: Let's quantify your experience contacting Vueling Airlines. On a scale of 1 to 5, how easy is it go get help on a Vueling Airlines problem?
~Louis : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Louis : I'd give them a five out of five on communication.
GetHuman: And what about Vueling Airlines's ability to quickly and effectively address your problem?
~Louis : For that I would say four out of five.
GetHuman: And finally- any advice for other Vueling Airlines customers?
~Louis : Call them early in the day or late. Don't forget any personal or account information you might need for Vueling Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Louis taken from his Vueling Airlines customer service problem that occurred on November 13th, 2017.