Vueling Airlines: This is pure and utter ********. I sent emails...

A Vueling Airlines customer review by GetHuman user ~dwaneunruh from November 23rd, 2017

Background on ~dwaneunruh's case

GetHuman: ~dwaneunruh - can you tell our other Vueling Airlines customers when your case took place?
~dwaneunruh: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Vueling Airlines, and if so, how?
~dwaneunruh: I used the +1 02035143971 number I found for on the GetHuman Vueling Airlines customer phone number page I was on: Vueling Airlines Customer Service Phone Number
GetHuman: And which of these common Vueling Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~dwaneunruh a list of common Vueling Airlines problems)
~dwaneunruh: "Cancel Flight" was why I was trying to contact.

~dwaneunruh's review of Vueling Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Vueling Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dwaneunruh: This is pure and utter ********. I sent emails and tried other routes to get our confirmation for a booking that they have cashed money from our visa on but have yet to provide confirmation. Has taken WEEKS!
GetHuman: Let's quantify your experience contacting Vueling Airlines. On a scale of 1 to 5, how easy is it go get help on a Vueling Airlines problem?
~dwaneunruh: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dwaneunruh: I'd give them a three out of five on communication.
GetHuman: And what about Vueling Airlines's ability to quickly and effectively address your problem?
~dwaneunruh: For that I would say four out of five.
GetHuman: And finally- any advice for other Vueling Airlines customers?
~dwaneunruh: Call them early in the day or late. Don't forget any personal or account information you might need for Vueling Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dwaneunruh taken from his Vueling Airlines customer service problem that occurred on November 15th, 2017.

Vueling Airlines

2.00 of 5 stars | 30 reviews

~dwaneunruh's Vueling Airlines Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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