Vueling Airlines: My friend and I both got very sick while travel...

A Vueling Airlines customer review by GetHuman user GetHuman-18411 from November 23rd, 2017

Background on GetHuman-18411's case

GetHuman: GetHuman-18411 - can you tell our other Vueling Airlines customers when your case took place?
GetHuman-18411: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Vueling Airlines, and if so, how?
GetHuman-18411: I used the +1 02035143971 number I found for on the GetHuman Vueling Airlines customer phone number page I was on: Vueling Airlines Customer Service Phone Number
GetHuman: And which of these common Vueling Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18411 a list of common Vueling Airlines problems)
GetHuman-18411: "Missing item" was why I was trying to contact.

GetHuman-18411's review of Vueling Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Vueling Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18411: My friend and I both got very sick while traveling in Europe. We both have trip protection and travel insurance and yet we still are not getting service or help from veuling employees. We have been trying to cancel our flights from Barcelona to Greece for about a week as we had to head home to canada.
GetHuman: Let's quantify your experience contacting Vueling Airlines. On a scale of 1 to 5, how easy is it go get help on a Vueling Airlines problem?
GetHuman-18411: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18411: I'd give them a five out of five on communication.
GetHuman: And what about Vueling Airlines's ability to quickly and effectively address your problem?
GetHuman-18411: For that I would say four out of five.
GetHuman: And finally- any advice for other Vueling Airlines customers?
GetHuman-18411: Call them early in the day or late. Don't forget any personal or account information you might need for Vueling Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18411 taken from his Vueling Airlines customer service problem that occurred on November 19th, 2017.

Vueling Airlines

2.00 of 5 stars | 30 reviews

GetHuman-18411's Vueling Airlines Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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