WalMart MoneyCard: I called them to let I opened a dispute on Payp...
A WalMart MoneyCard customer review by GetHuman user ~ace82 from November 20th, 2017
Background on ~ace82's case
GetHuman: ~ace82 - can you tell our other WalMart MoneyCard customers when your case took place?
~ace82: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~ace82 a list of common WalMart MoneyCard problems)
~ace82: "Blocked Card" was why I was trying to call.
~ace82's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ace82: I called them to let I opened a dispute on Paypal for a item i didn't receive,they told me they were going to look into it,next thing you know,I go to use my card and it doesn't work,they tell me they issued me a new card,never did anyone inform me ahead of time,so all my money is in the account and I can't access it,and all these moron's can tell you is that you have to wait for your new card,what the **** is a person supposed to do during the wait,then they wanna charge you $** for your card to come quicker,these are the worst customer service reps ever.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~ace82: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ace82: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~ace82: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~ace82: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ace82 taken from his WalMart MoneyCard customer service problem that occurred on November 12th, 2017.