WalMart MoneyCard: They are horrible someone used my money pak bef...
A WalMart MoneyCard customer review by GetHuman user ~Pissed Customer from November 16th, 2017
Background on ~Pissed Customer's case
GetHuman: ~Pissed Customer - can you tell our other WalMart MoneyCard customers when your case took place?
~Pissed Customer: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Customer a list of common WalMart MoneyCard problems)
~Pissed Customer: "Complaint" was why I was trying to call.
~Pissed Customer's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Customer: They are horrible someone used my money pak before I could even apply it to my card and they don't seem to care one bit.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~Pissed Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Customer: I'd give them a two out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~Pissed Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~Pissed Customer: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Customer taken from his WalMart MoneyCard customer service problem that occurred on November 15th, 2017.