Webster Bank: ATM swallows * checks with only a receipt that...
A Webster Bank customer review by GetHuman user ~Pissed from November 25th, 2017
Background on ~Pissed's case
GetHuman: ~Pissed - can you tell our other Webster Bank customers when your case took place?
~Pissed: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Webster Bank, and if so, how?
GetHuman: And which of these common Webster Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed a list of common Webster Bank problems)
~Pissed: "Question" was why I was trying to contact.
~Pissed's review of Webster Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Webster Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed: ATM swallows * checks with only a receipt that says there is a problem, contact customer service. HAH, no ** hour customer service, they are closed for the day. How about waiting ** hours to find out what happended to your hard earned money. Totally pissed.
GetHuman: Let's quantify your experience contacting Webster Bank. On a scale of 1 to 5, how easy is it go get help on a Webster Bank problem?
~Pissed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed: I'd give them a two out of five on communication.
GetHuman: And what about Webster Bank's ability to quickly and effectively address your problem?
~Pissed: For that I would say one out of five.
GetHuman: And finally- any advice for other Webster Bank customers?
~Pissed: Call them early in the day or late. Don't forget any personal or account information you might need for Webster Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed taken from his Webster Bank customer service problem that occurred on November 20th, 2017.