Webster Bank: This is not a ** hr * days a week number, none...

A Webster Bank customer review by GetHuman user ~hughestrm from November 9th, 2017

Background on ~hughestrm's case

GetHuman: ~hughestrm - can you tell our other Webster Bank customers when your case took place?
~hughestrm: Yup. It was afternoon, on October 30th.
GetHuman: Did you reach out to Webster Bank, and if so, how?
~hughestrm: I used the 800-325-2424 number I found for on the GetHuman Webster Bank customer phone number page I was on: Webster Bank Customer Service Phone Number
GetHuman: And which of these common Webster Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~hughestrm a list of common Webster Bank problems)
~hughestrm: "Complaint" was why I was trying to contact.

~hughestrm's review of Webster Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Webster Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hughestrm: This is not a ** hr * days a week number, none of the webster bank numbers are ** hrs. That commercial with the lady who needs her passport before the bank opens, total lie, unless shes best friends with the person that had the keys she would of been waiting at the door at *am like I will be today. . . i hate webster anything, they were my *nd bank and then I unbanked. now my unbanked banking card is stuck in their ATM frozen on "processing your withdrawl" for the past * hrs, what happens when it unfreezes and some bum gets my cash cuz I didn't stand by the ATM for * hrs till the branch opened? ? ??
GetHuman: Let's quantify your experience contacting Webster Bank. On a scale of 1 to 5, how easy is it go get help on a Webster Bank problem?
~hughestrm: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hughestrm: I'd give them a two out of five on communication.
GetHuman: And what about Webster Bank's ability to quickly and effectively address your problem?
~hughestrm: For that I would say one out of five.
GetHuman: And finally- any advice for other Webster Bank customers?
~hughestrm: Call them early in the day or late. Don't forget any personal or account information you might need for Webster Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hughestrm taken from his Webster Bank customer service problem that occurred on October 30th, 2017.

Webster Bank

1.33 of 5 stars | 18 reviews

~hughestrm's Webster Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Webster Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Webster Bank in any way.

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