Webster Bank offers chat and email to it's cust...

A Webster Bank customer review by GetHuman user ~ariana from November 10th, 2017

Background on ~ariana's case

GetHuman: ~ariana - can you tell our other Webster Bank customers when your case took place?
~ariana: Yup. It was late at night, on November 6th.
GetHuman: Did you reach out to Webster Bank, and if so, how?
~ariana: I used the 800-325-2424 number I found for on the GetHuman Webster Bank customer phone number page I was on: Webster Bank Customer Service Phone Number
GetHuman: And which of these common Webster Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~ariana a list of common Webster Bank problems)
~ariana: "Question" was why I was trying to contact.

~ariana's review of Webster Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Webster Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ariana: Webster Bank offers chat and email to it's customers. Both work really well and have had no issues with either one.
GetHuman: Let's quantify your experience contacting Webster Bank. On a scale of 1 to 5, how easy is it go get help on a Webster Bank problem?
~ariana: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ariana: I'd give them a one out of five on communication.
GetHuman: And what about Webster Bank's ability to quickly and effectively address your problem?
~ariana: For that I would say one out of five.
GetHuman: And finally- any advice for other Webster Bank customers?
~ariana: Call them early in the day or late. Don't forget any personal or account information you might need for Webster Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ariana taken from his Webster Bank customer service problem that occurred on November 6th, 2017.

Webster Bank

1.33 of 5 stars | 18 reviews

~ariana's Webster Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Webster Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Webster Bank in any way.

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