I had free checking and Webster bank changed my...
A Webster Bank customer review by GetHuman user ~rich from November 3rd, 2017
Background on ~rich's case
GetHuman: ~rich - can you tell our other Webster Bank customers when your case took place?
~rich: Yeah. It was afternoon, on October 28th.
GetHuman: Did you reach out to Webster Bank, and if so, how?
GetHuman: And which of these common Webster Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~rich a list of common Webster Bank problems)
~rich: "Setup an account" was why I was trying to contact.
~rich's review of Webster Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Webster Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rich: I had free checking and Webster bank changed my account. That really ticks me of since I am a customer on many years.
GetHuman: Let's quantify your experience contacting Webster Bank. On a scale of 1 to 5, how easy is it go get help on a Webster Bank problem?
~rich: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rich: I'd give them a three out of five on communication.
GetHuman: And what about Webster Bank's ability to quickly and effectively address your problem?
~rich: For that I would say four out of five.
GetHuman: And finally- any advice for other Webster Bank customers?
~rich: Call them early in the day or late. Don't forget any personal or account information you might need for Webster Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rich taken from his Webster Bank customer service problem that occurred on October 28th, 2017.