Wells Fargo: I didn't get any answer for now more than...

A Wells Fargo customer review by GetHuman user ~customer since 15 years from November 23rd, 2017

Background on ~customer since 15 years's case

GetHuman: ~customer since 15 years - can you tell our other Wells Fargo customers when your case took place?
~customer since 15 years: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
~customer since 15 years: I used the 800-869-3557 number I found for on the GetHuman Wells Fargo customer phone number page I was on: Wells Fargo Customer Service Phone Number
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
(Shows ~customer since 15 years a list of common Wells Fargo problems)
~customer since 15 years: "Setup an account" was why I was trying to call.

~customer since 15 years's review of Wells Fargo customer service

GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~customer since 15 years: I didn't get any answer for now more than ***** min (* * days). I did send my mail to an address like *****@***.com.... ('name' is standing for the specific name of that person known to me).
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~customer since 15 years: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~customer since 15 years: I'd give them a two out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~customer since 15 years: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~customer since 15 years: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~customer since 15 years taken from his Wells Fargo customer service problem that occurred on November 19th, 2017.

Wells Fargo

1.75 of 5 stars | 145 reviews

~customer since 15 years's Wells Fargo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wells Fargo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wells Fargo in any way.

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