Wells Fargo: If you're a non customer getting unwanted calls...
A Wells Fargo customer review by GetHuman user ~irritated by telemearketers from November 19th, 2017
Background on ~irritated by telemearketers's case
GetHuman: ~irritated by telemearketers - can you tell our other Wells Fargo customers when your case took place?
~irritated by telemearketers: Yes I can. It was late at night, on November 10th.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
(Shows ~irritated by telemearketers a list of common Wells Fargo problems)
~irritated by telemearketers: "Account Access" was why I was trying to call.
~irritated by telemearketers's review of Wells Fargo customer service
GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irritated by telemearketers: If you're a non customer getting unwanted calls from WF you're S.O.L., even if you're on the do not call registry
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~irritated by telemearketers: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irritated by telemearketers: I'd give them a three out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~irritated by telemearketers: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~irritated by telemearketers: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~irritated by telemearketers taken from his Wells Fargo customer service problem that occurred on November 10th, 2017.