Western Union: Well I finely get someone after calling ** numb...

A Western Union customer review by GetHuman user ~Donnie Barnett from November 22nd, 2017

Background on ~Donnie Barnett's case

GetHuman: ~Donnie Barnett - can you tell our other Western Union customers when your case took place?
~Donnie Barnett: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Western Union, and if so, how?
~Donnie Barnett: I used the 800-999-9660 number I found for on the GetHuman Western Union customer phone number page I was on: Western Union Customer Service Phone Number
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~Donnie Barnett a list of common Western Union problems)
~Donnie Barnett: "Complaint" was why I was trying to call.

~Donnie Barnett's review of Western Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donnie Barnett: Well I finely get someone after calling ** numbers. Barely could understand him. He said another western union store was not responsible for cashing western union checks. Only to sell them. So if no one wonts to cash them there not worth the paper there wrote on. So I'm driving ** miles back where I got it got to drive all way back tomorrow because one western union would not cash another western check and add one dollar and fifty cents to it. Sounds like somebody been took by western union. I'm just glad I found out over **.**. We been doing lots of business with theis people but no more. Watch your money people
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~Donnie Barnett: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donnie Barnett: I'd give them a one out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~Donnie Barnett: For that I would say two out of five.
GetHuman: And finally- any advice for other Western Union customers?
~Donnie Barnett: Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donnie Barnett taken from his Western Union customer service problem that occurred on November 13th, 2017.

Western Union

2.52 of 5 stars | 112 reviews

~Donnie Barnett's Western Union Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Western Union, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Western Union in any way.

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