Western Union: fastest way (when in English): Choose option...
A Western Union customer review by GetHuman user ~W.union kinda sux from November 19th, 2017
Background on ~W.union kinda sux's case
GetHuman: ~W.union kinda sux - can you tell our other Western Union customers when your case took place?
~W.union kinda sux: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Western Union, and if so, how?
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~W.union kinda sux a list of common Western Union problems)
~W.union kinda sux: "Trouble Receiving a Payment" was why I was trying to call.
~W.union kinda sux's review of Western Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~W.union kinda sux: fastest way (when in English): Choose option *, and then press *. Never go with "if you're calling about money sent*received..bla bla"
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~W.union kinda sux: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~W.union kinda sux: I'd give them a two out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~W.union kinda sux: For that I would say one out of five.
GetHuman: And finally- any advice for other Western Union customers?
~W.union kinda sux: Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~W.union kinda sux taken from his Western Union customer service problem that occurred on November 18th, 2017.