WhatsApp: I was not able to recieve verification code...
A WhatsApp customer review by GetHuman user ~preeti from November 27th, 2017
Background on ~preeti's case
GetHuman: ~preeti - can you tell our other WhatsApp customers when your case took place?
~preeti: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to WhatsApp, and if so, how?
GetHuman: And which of these common WhatsApp customer issues best describes the reason you wanted to talk to them?
(Shows ~preeti a list of common WhatsApp problems)
~preeti: "Problem With The App" was why I was trying to contact.
~preeti's review of WhatsApp customer service
GetHuman: So how would you sum up your experience for GetHuman's WhatsApp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~preeti: I was not able to recieve verification code... Neither through mess nor through call... I waited almost for a week... Pathetic.. Pls add customer care no..so that we can talk directly on the. Issue rather than waiting for the mail with practically no solution
GetHuman: Let's quantify your experience contacting WhatsApp. On a scale of 1 to 5, how easy is it go get help on a WhatsApp problem?
~preeti: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~preeti: I'd give them a one out of five on communication.
GetHuman: And what about WhatsApp's ability to quickly and effectively address your problem?
~preeti: For that I would say five out of five.
GetHuman: And finally- any advice for other WhatsApp customers?
~preeti: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WhatsApp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~preeti taken from his WhatsApp customer service problem that occurred on November 21st, 2017.