XFX: Kevin helped me register my warranty for my...
A XFX customer review by GetHuman user ~Medical Crash from November 19th, 2017
Background on ~Medical Crash's case
GetHuman: ~Medical Crash - can you tell our other XFX customers when your case took place?
~Medical Crash: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to XFX, and if so, how?
GetHuman: And which of these common XFX customer issues best describes the reason you wanted to talk to them?
(Shows ~Medical Crash a list of common XFX problems)
~Medical Crash: "Complaint" was why I was trying to call.
~Medical Crash's review of XFX customer service
GetHuman: So how would you sum up your experience for GetHuman's XFX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Medical Crash: Kevin helped me register my warranty for my **** OC edition. I was getting a "shipmens does not exist" error on their website, but a call to XFX fixed this up quickly, even got my free games that came with the promotion. Great job guys.
GetHuman: Let's quantify your experience contacting XFX. On a scale of 1 to 5, how easy is it go get help on a XFX problem?
~Medical Crash: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Medical Crash: I'd give them a three out of five on communication.
GetHuman: And what about XFX's ability to quickly and effectively address your problem?
~Medical Crash: For that I would say five out of five.
GetHuman: And finally- any advice for other XFX customers?
~Medical Crash: Call them early in the day or late. Don't forget any personal or account information you might need for XFX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Medical Crash taken from his XFX customer service problem that occurred on November 15th, 2017.