Yahoo: I was on hold for almost * hours. Love how thi...
A Yahoo customer review by GetHuman user ~annoyed at Yahoo from November 24th, 2017
Background on ~annoyed at Yahoo's case
GetHuman: ~annoyed at Yahoo - can you tell our other Yahoo customers when your case took place?
~annoyed at Yahoo: Yup. It was late at night, on November 17th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~annoyed at Yahoo a list of common Yahoo problems)
~annoyed at Yahoo: "Delete Account" was why I was trying to contact.
~annoyed at Yahoo's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoyed at Yahoo: I was on hold for almost * hours. Love how this program only allows for * digits for "wait time" - it should have * digits. never got anyone the phone hung up on me. Yahoo you **** - so pissed that I have been with out my work email for days and cannot get anyone on the phone.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~annoyed at Yahoo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoyed at Yahoo: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~annoyed at Yahoo: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~annoyed at Yahoo: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoyed at Yahoo taken from his Yahoo customer service problem that occurred on November 17th, 2017.