Yahoo: It's a recorder message. It tell you to go onli...

A Yahoo customer review by GetHuman user ~sunsirae polite from November 27th, 2017

Background on ~sunsirae polite's case

GetHuman: ~sunsirae polite - can you tell our other Yahoo customers when your case took place?
~sunsirae polite: Yup. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~sunsirae polite: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~sunsirae polite a list of common Yahoo problems)
~sunsirae polite: "Delete Account" was why I was trying to contact.

~sunsirae polite's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sunsirae polite: It's a recorder message. It tell you to go online. But online doesn't work. Yahoo doesn't have a options for you to change your number when you having problem's even trying to get into your email.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~sunsirae polite: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sunsirae polite: I'd give them a two out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~sunsirae polite: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~sunsirae polite: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sunsirae polite taken from his Yahoo customer service problem that occurred on November 26th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~sunsirae polite's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yahoo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yahoo in any way.

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