Yamaha: i have to say it was good because i wanted to f...
A Yamaha customer review by GetHuman user GetHuman-22078 from November 17th, 2017
Background on GetHuman-22078's case
GetHuman: GetHuman-22078 - can you tell our other Yamaha customers when your case took place?
GetHuman-22078: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to Yamaha, and if so, how?
GetHuman: And which of these common Yamaha customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-22078 a list of common Yamaha problems)
GetHuman-22078: "Warranty" was why I was trying to call.
GetHuman-22078's review of Yamaha customer service
GetHuman: So how would you sum up your experience for GetHuman's Yamaha customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-22078: i have to say it was good because i wanted to find out about yamaha and roland. he couldnt tell me why roland couldnt recieve midi data from yamaha.he is about yamaha so i have to give him the benifit of the doubth
GetHuman: Let's quantify your experience contacting Yamaha. On a scale of 1 to 5, how easy is it go get help on a Yamaha problem?
GetHuman-22078: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-22078: I'd give them a two out of five on communication.
GetHuman: And what about Yamaha's ability to quickly and effectively address your problem?
GetHuman-22078: For that I would say three out of five.
GetHuman: And finally- any advice for other Yamaha customers?
GetHuman-22078: Call them early in the day or late. Don't forget any personal or account information you might need for Yamaha to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-22078 taken from his Yamaha customer service problem that occurred on November 7th, 2017.