YELP must do something with their customer serv...
A Yelp customer review by GetHuman user ~Peace of Heart Spiritual Heali from November 14th, 2017
Background on ~Peace of Heart Spiritual Heali's case
GetHuman: ~Peace of Heart Spiritual Heali - can you tell our other Yelp customers when your case took place?
~Peace of Heart Spiritual Heali: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~Peace of Heart Spiritual Heali a list of common Yelp problems)
~Peace of Heart Spiritual Heali: "Setup Account" was why I was trying to contact.
~Peace of Heart Spiritual Heali's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peace of Heart Spiritual Heali: YELP must do something with their customer service. They have a YELP special on my page that they have refused to take down. I have had clients pay YELP and I am not getting paid. Someone needs to contact me, this is ruining my business.
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~Peace of Heart Spiritual Heali: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peace of Heart Spiritual Heali: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~Peace of Heart Spiritual Heali: For that I would say one out of five.
GetHuman: And finally- any advice for other Yelp customers?
~Peace of Heart Spiritual Heali: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peace of Heart Spiritual Heali taken from his Yelp customer service problem that occurred on November 10th, 2017.