Zaxby's: I ordered boneless wings meal at a state bridg...
A Zaxby's customer review by GetHuman user GetHuman-294314 from November 13th, 2017
Background on GetHuman-294314's case
GetHuman: GetHuman-294314 - can you tell our other Zaxby's customers when your case took place?
GetHuman-294314: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Zaxby's, and if so, how?
GetHuman: And which of these common Zaxby's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-294314 a list of common Zaxby's problems)
GetHuman-294314: "Complaint" was why I was trying to call.
GetHuman-294314's review of Zaxby's customer service
GetHuman: So how would you sum up your experience for GetHuman's Zaxby's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-294314: I ordered boneless wings meal at a state bridge Duluth location. When I received my meal, the onion rings were all in broken pieces, wings were half broken like some one ate them before. I could see the white part of chicken. This is not the first time. I had same experience before with like soggy onion rings, etc I am very disappointed with this location.
GetHuman: Let's quantify your experience contacting Zaxby's. On a scale of 1 to 5, how easy is it go get help on a Zaxby's problem?
GetHuman-294314: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-294314: I'd give them a five out of five on communication.
GetHuman: And what about Zaxby's's ability to quickly and effectively address your problem?
GetHuman-294314: For that I would say four out of five.
GetHuman: And finally- any advice for other Zaxby's customers?
GetHuman-294314: Call them early in the day or late. Don't forget any personal or account information you might need for Zaxby's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-294314 taken from his Zaxby's customer service problem that occurred on November 6th, 2017.