Zaxby's: Stopped in zaxbys in fsyetteville ga..ordered b...

A Zaxby's customer review by GetHuman user GetHuman-372113 from November 18th, 2017

Background on GetHuman-372113's case

GetHuman: GetHuman-372113 - can you tell our other Zaxby's customers when your case took place?
GetHuman-372113: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Zaxby's, and if so, how?
GetHuman-372113: I used the 866-892-9297 number I found for on the GetHuman Zaxby's customer phone number page I was on: Zaxby's Customer Service Phone Number
GetHuman: And which of these common Zaxby's customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-372113 a list of common Zaxby's problems
GetHuman-372113: "Cancel a reservation" was why I was trying to call.

GetHuman-372113's review of Zaxby's customer service

GetHuman: So how would you sum up your experience for GetHuman's Zaxby's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-372113: Stopped in zaxbys in fsyetteville ga..ordered blue salad to dine in..sweet tea was soured..they gave me the order in a go box..I told het it was dine in so the cook just threw my salad in a bowl..looked terrible..I will not be back
GetHuman: Let's quantify your experience contacting Zaxby's. On a scale of 1 to 5, how easy is it go get help on a Zaxby's problem?
GetHuman-372113: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-372113: I'd give them a four out of five on communication.
GetHuman: And what about Zaxby's's ability to quickly and effectively address your problem?
GetHuman-372113: For that I would say five out of five.
GetHuman: And finally- any advice for other Zaxby's customers?
GetHuman-372113: Call them early in the day or late. Don't forget any personal or account information you might need for Zaxby's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-372113 taken from his Zaxby's customer service problem that occurred on November 12th, 2017.


2.67 of 5 stars | 22 reviews
Zaxby's ReviewsZaxby's's Phone NumberAll Zaxby's contact infoGeneral Zaxby's customer service info
GetHuman-372113's Zaxby's Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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