Zaxby's: phone customer service was very helpful after t...
A Zaxby's customer review by GetHuman user ~robert tuggle from November 18th, 2017
Background on ~robert tuggle's case
GetHuman: ~robert tuggle - can you tell our other Zaxby's customers when your case took place?
~robert tuggle: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Zaxby's, and if so, how?
GetHuman: And which of these common Zaxby's customer issues best describes the reason you wanted to talk to them?
(Shows ~robert tuggle a list of common Zaxby's problems)
~robert tuggle: "Make a reservation" was why I was trying to call.
~robert tuggle's review of Zaxby's customer service
GetHuman: So how would you sum up your experience for GetHuman's Zaxby's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~robert tuggle: phone customer service was very helpful after the wait, online customer service was not working at all- no way to contact them that worked
GetHuman: Let's quantify your experience contacting Zaxby's. On a scale of 1 to 5, how easy is it go get help on a Zaxby's problem?
~robert tuggle: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~robert tuggle: I'd give them a five out of five on communication.
GetHuman: And what about Zaxby's's ability to quickly and effectively address your problem?
~robert tuggle: For that I would say two out of five.
GetHuman: And finally- any advice for other Zaxby's customers?
~robert tuggle: Call them early in the day or late. Don't forget any personal or account information you might need for Zaxby's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~robert tuggle taken from his Zaxby's customer service problem that occurred on November 14th, 2017.