Issue with ADP Payroll and Benefits

A ADP Payroll and Benefits customer review by GetHuman user GetHuman-jcanon from December 7th, 2017

Background on GetHuman-jcanon's case

GetHuman: GetHuman-jcanon - can you tell our other ADP Payroll and Benefits customers when your case took place?
GetHuman-jcanon: Yup. It was afternoon, on December 4th.
GetHuman: Did you reach out to ADP Payroll and Benefits, and if so, how?
GetHuman-jcanon: I used the 844-227-5237 number I found for on the GetHuman ADP Payroll and Benefits customer phone number page I was on: ADP Payroll and Benefits Customer Service Phone Number
GetHuman: And which of these common ADP Payroll and Benefits customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jcanon a list of common ADP Payroll and Benefits problems)
GetHuman-jcanon: "Update Account Info" was why I was trying to call.

GetHuman-jcanon's review of ADP Payroll and Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's ADP Payroll and Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jcanon: Issue with ADP Payroll and Benefits
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-jcanon: Hi my name is Mercedes smith I've called several times left messages still no response I can not log on to ADP I never have and it's the only way I can get my w*
GetHuman: Let's quantify your experience contacting ADP Payroll and Benefits. On a scale of 1 to 5, how easy is it go get help on a ADP Payroll and Benefits problem?
GetHuman-jcanon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jcanon: I'd give them a five out of five on communication.
GetHuman: And what about ADP Payroll and Benefits's ability to quickly and effectively address your problem?
GetHuman-jcanon: For that I would say one out of five.
GetHuman: And finally- any advice for other ADP Payroll and Benefits customers?
GetHuman-jcanon: Call them early in the day or late. Don't forget any personal or account information you might need for ADP Payroll and Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jcanon taken from his ADP Payroll and Benefits customer service problem that occurred on December 4th, 2017.

ADP Payroll and Benefits

1.67 of 5 stars | 34 reviews

GetHuman-jcanon's ADP Payroll and Benefits Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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