AT&T - California: just got tranferred around and no help at all s...

A AT&T - California customer review by GetHuman user ~Despise AT$T!!!!!!!!!!!!!!!!!! from November 26th, 2017

Background on ~Despise AT$T!!!!!!!!!!!!!!!!!!'s case

GetHuman: ~Despise AT$T!!!!!!!!!!!!!!!!!! - can you tell our other AT&T - California customers when your case took place?
~Despise AT$T!!!!!!!!!!!!!!!!!!: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to AT&T - California, and if so, how?
~Despise AT$T!!!!!!!!!!!!!!!!!!: I used the 800-288-2020 number I found for on the GetHuman AT&T - California customer phone number page I was on: AT&T - California Customer Service Phone Number
GetHuman: And which of these common AT&T - California customer issues best describes the reason you wanted to talk to them?
(Shows ~Despise AT$T!!!!!!!!!!!!!!!!!! a list of common AT&T - California problems)
~Despise AT$T!!!!!!!!!!!!!!!!!!: "Service problem" was why I was trying to call.

~Despise AT$T!!!!!!!!!!!!!!!!!!'s review of AT&T - California customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T - California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Despise AT$T!!!!!!!!!!!!!!!!!!: just got tranferred around and no help at all still screwed up*hate att
GetHuman: Let's quantify your experience contacting AT&T - California. On a scale of 1 to 5, how easy is it go get help on a AT&T - California problem?
~Despise AT$T!!!!!!!!!!!!!!!!!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Despise AT$T!!!!!!!!!!!!!!!!!!: I'd give them a two out of five on communication.
GetHuman: And what about AT&T - California's ability to quickly and effectively address your problem?
~Despise AT$T!!!!!!!!!!!!!!!!!!: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T - California customers?
~Despise AT$T!!!!!!!!!!!!!!!!!!: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T - California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Despise AT$T!!!!!!!!!!!!!!!!!! taken from his AT&T - California customer service problem that occurred on November 23rd, 2017.

AT&T - California

2.33 of 5 stars | 27 reviews

~Despise AT$T!!!!!!!!!!!!!!!!!!'s AT&T - California Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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