Allstate Motor Club: *st tie after waiting * hours i called back tow...

A Allstate Motor Club customer review by GetHuman user ~bruce from November 21st, 2017

Background on ~bruce's case

GetHuman: ~bruce - can you tell our other Allstate Motor Club customers when your case took place?
~bruce: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Allstate Motor Club, and if so, how?
~bruce: I used the 800-869-7997 number I found for on the GetHuman Allstate Motor Club customer phone number page I was on: Allstate Motor Club Customer Service Phone Number
GetHuman: And which of these common Allstate Motor Club customer issues best describes the reason you wanted to talk to them?
(Shows ~bruce a list of common Allstate Motor Club problems)
~bruce: "None of those really matches why I wanted to call Allstate Motor Club that day." was why I was trying to call.

~bruce's review of Allstate Motor Club customer service

GetHuman: So how would you sum up your experience for GetHuman's Allstate Motor Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bruce: *st tie after waiting * hours i called back tow truck was involved in accident,the night after ** minutes of wait and i told them i am blocking traffic estimate of arrival ** minutes.waist of money
GetHuman: Let's quantify your experience contacting Allstate Motor Club. On a scale of 1 to 5, how easy is it go get help on a Allstate Motor Club problem?
~bruce: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bruce: I'd give them a five out of five on communication.
GetHuman: And what about Allstate Motor Club's ability to quickly and effectively address your problem?
~bruce: For that I would say four out of five.
GetHuman: And finally- any advice for other Allstate Motor Club customers?
~bruce: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate Motor Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bruce taken from his Allstate Motor Club customer service problem that occurred on November 16th, 2017.

Allstate Motor Club

2.60 of 5 stars | 33 reviews
Allstate Motor Club ReviewsAllstate Motor Club's Phone NumberAll Allstate Motor Club contact info

~bruce's Allstate Motor Club Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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