Amazon Visa Card: send email of my balance after removing Prime
A Amazon Visa Card customer review by GetHuman user GetHuman-bethjoch from December 7th, 2017
Background on GetHuman-bethjoch's case
GetHuman: GetHuman-bethjoch - can you tell our other Amazon Visa Card customers when your case took place?
GetHuman-bethjoch: Yup. It was morning, on December 4th.
GetHuman: Did you reach out to Amazon Visa Card, and if so, how?
GetHuman: And which of these common Amazon Visa Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bethjoch a list of common Amazon Visa Card problems)
GetHuman-bethjoch: "Question" was why I was trying to call.
GetHuman-bethjoch's review of Amazon Visa Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon Visa Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bethjoch: send email of my balance after removing Prime
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-bethjoch: recd bill, called Amazon and Chase bc was charged for Prime and DID NOT ORDER IT (or the free trial). CS person said would email me correction but no email recd.
GetHuman: Let's quantify your experience contacting Amazon Visa Card. On a scale of 1 to 5, how easy is it go get help on a Amazon Visa Card problem?
GetHuman-bethjoch: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bethjoch: I'd give them a five out of five on communication.
GetHuman: And what about Amazon Visa Card's ability to quickly and effectively address your problem?
GetHuman-bethjoch: For that I would say four out of five.
GetHuman: And finally- any advice for other Amazon Visa Card customers?
GetHuman-bethjoch: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Visa Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bethjoch taken from his Amazon Visa Card customer service problem that occurred on December 4th, 2017.