Asda: Disgusting delivery
A Asda customer review by GetHuman user GetHuman-caro from December 2nd, 2017
Background on GetHuman-caro's case
GetHuman: GetHuman-caro - can you tell our other Asda customers when your case took place?
GetHuman-caro: Yes I can. It was late at night, on November 28th.
GetHuman: Did you reach out to Asda, and if so, how?
GetHuman: And which of these common Asda customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-caro a list of common Asda problems)
GetHuman-caro: "Cancel order" was why I was trying to call.
GetHuman-caro's review of Asda customer service
GetHuman: So how would you sum up your experience for GetHuman's Asda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-caro: Disgusting delivery
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-caro: Just had my delivery from Asda, I paid for carrier bags. they delivered some of the stuff in three carrier bags, all squashed in. fruit vegetables in with shampoo and washing up liquid, sugar in with frozen stuff. so sugarbag is now broken and all over everything discussed in service, when I rang in to complain the woman offered me **p for the carrier bags how rude is that
GetHuman: Let's quantify your experience contacting Asda. On a scale of 1 to 5, how easy is it go get help on a Asda problem?
GetHuman-caro: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-caro: I'd give them a three out of five on communication.
GetHuman: And what about Asda's ability to quickly and effectively address your problem?
GetHuman-caro: For that I would say five out of five.
GetHuman: And finally- any advice for other Asda customers?
GetHuman-caro: Call them early in the day or late. Don't forget any personal or account information you might need for Asda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-caro taken from his Asda customer service problem that occurred on November 28th, 2017.