Atlantic City Electric is most likely the worst...
A Atlantic City Electric customer review by GetHuman user ~Anti ACE from November 6th, 2017
Background on ~Anti ACE's case
GetHuman: ~Anti ACE - can you tell our other Atlantic City Electric customers when your case took place?
~Anti ACE: Yes. It was afternoon, on October 29th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Anti ACE a list of common Atlantic City Electric problems)
~Anti ACE: "Book appointment" was why I was trying to call.
~Anti ACE's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anti ACE: Atlantic City Electric is most likely the worst electric company out there to date. So many years ago our provider was PSE&G who were always quick with there response times and got the electric back on within a couple hours. ACE like others have said "since there is no other competitor they take as long as they like". I've heard of Comcast turning into a monopoly but I believe ACE is the real monopoly and something needs to be done. I believe alot of us would like to have PSE&G back.
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~Anti ACE: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anti ACE: I'd give them a five out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~Anti ACE: For that I would say two out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~Anti ACE: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anti ACE taken from his Atlantic City Electric customer service problem that occurred on October 29th, 2017.