Atlantic City Electric: unreasonable electric cost

A Atlantic City Electric customer review by GetHuman user GetHuman-dannywan from December 4th, 2017

Background on GetHuman-dannywan's case

GetHuman: GetHuman-dannywan - can you tell our other Atlantic City Electric customers when your case took place?
GetHuman-dannywan: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman-dannywan: I used the 800-642-3780 number I found for on the GetHuman Atlantic City Electric customer phone number page I was on: Atlantic City Electric Customer Service Phone Number
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dannywan a list of common Atlantic City Electric problems)
GetHuman-dannywan: "Meter reading" was why I was trying to call.

GetHuman-dannywan's review of Atlantic City Electric customer service

GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dannywan: unreasonable electric cost
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-dannywan: Prices rose three times from last summer, called and all I get is "well did you use your AC" I used the AC last summer and it never went past $*** and now your gonna say this summer it was $*** for onr month because of some summer rate that never existed, theres nothing new we used from then to now and all you can say is have use hire someone to check it out,
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
GetHuman-dannywan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dannywan: I'd give them a one out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
GetHuman-dannywan: For that I would say four out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
GetHuman-dannywan: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dannywan taken from his Atlantic City Electric customer service problem that occurred on November 25th, 2017.

Atlantic City Electric

1.56 of 5 stars | 38 reviews

GetHuman-dannywan's Atlantic City Electric Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Atlantic City Electric, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Atlantic City Electric in any way.

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