Atlantic City Electric: I was put on hold two separate times. Once for...
A Atlantic City Electric customer review by GetHuman user ~Do not have one from November 26th, 2017
Background on ~Do not have one's case
GetHuman: ~Do not have one - can you tell our other Atlantic City Electric customers when your case took place?
~Do not have one: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Do not have one a list of common Atlantic City Electric problems)
~Do not have one: "Cancel service" was why I was trying to call.
~Do not have one's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Do not have one: I was put on hold two separate times. Once for one hour & then I was disconnected & the second over an hour & they also hung up.*I am a new customer with questions & cannot even speak to a live operator !!!!
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~Do not have one: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Do not have one: I'd give them a four out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~Do not have one: For that I would say three out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~Do not have one: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Do not have one taken from his Atlantic City Electric customer service problem that occurred on November 19th, 2017.