Atlantic City Electric: Unable to access on line at all, at all*Would l...
A Atlantic City Electric customer review by GetHuman user ~thuds36th from November 27th, 2017
Background on ~thuds36th's case
GetHuman: ~thuds36th - can you tell our other Atlantic City Electric customers when your case took place?
~thuds36th: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~thuds36th a list of common Atlantic City Electric problems)
~thuds36th: "Book appointment" was why I was trying to call.
~thuds36th's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thuds36th: Unable to access on line at all, at all*Would like to pay as have outstanding bill*s* but on line billing makes it impossible to ascertain which of our properties we owe funds on
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~thuds36th: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thuds36th: I'd give them a one out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~thuds36th: For that I would say five out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~thuds36th: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thuds36th taken from his Atlantic City Electric customer service problem that occurred on November 18th, 2017.