Audiovox: I called the number and menu options were to st...

A Audiovox customer review by GetHuman user GetHuman-349017 from November 26th, 2017

Background on GetHuman-349017's case

GetHuman: GetHuman-349017 - can you tell our other Audiovox customers when your case took place?
GetHuman-349017: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Audiovox, and if so, how?
GetHuman-349017: I used the 800-645-4994 number I found for on the GetHuman Audiovox customer phone number page I was on: Audiovox Customer Service Phone Number
GetHuman: And which of these common Audiovox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-349017 a list of common Audiovox problems)
GetHuman-349017: "Where to buy" was why I was trying to call.

GetHuman-349017's review of Audiovox customer service

GetHuman: So how would you sum up your experience for GetHuman's Audiovox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-349017: I called the number and menu options were to stay on the line to speak with a service rep. After the menu options were mention ad nauseum, the line was dropped.
GetHuman: Let's quantify your experience contacting Audiovox. On a scale of 1 to 5, how easy is it go get help on a Audiovox problem?
GetHuman-349017: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-349017: I'd give them a one out of five on communication.
GetHuman: And what about Audiovox's ability to quickly and effectively address your problem?
GetHuman-349017: For that I would say two out of five.
GetHuman: And finally- any advice for other Audiovox customers?
GetHuman-349017: Call them early in the day or late. Don't forget any personal or account information you might need for Audiovox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-349017 taken from his Audiovox customer service problem that occurred on November 20th, 2017.

Audiovox

2.20 of 5 stars | 28 reviews

GetHuman-349017's Audiovox Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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