Belk.com: Bainbridge ga store the greatest but the store...

A Belk.com customer review by GetHuman user GetHuman-193446 from November 16th, 2017

Background on GetHuman-193446's case

GetHuman: GetHuman-193446 - can you tell our other Belk.com customers when your case took place?
GetHuman-193446: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to Belk.com, and if so, how?
GetHuman-193446: I used a phone number I found on the GetHuman Belk.com customer service contact info page: Contact Belk.com Customer Service
GetHuman: And which of these common Belk.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-193446 a list of common Belk.com problems)
GetHuman-193446: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-193446's review of Belk.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Belk.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-193446: Bainbridge ga store the greatest but the store needs more room what a shame it's so small it has great business and wonderful employees always willing to help you. I shop this store at *least twice a week.
GetHuman: Let's quantify your experience contacting Belk.com. On a scale of 1 to 5, how easy is it go get help on a Belk.com problem?
GetHuman-193446: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-193446: I'd give them a three out of five on communication.
GetHuman: And what about Belk.com's ability to quickly and effectively address your problem?
GetHuman-193446: For that I would say five out of five.
GetHuman: And finally- any advice for other Belk.com customers?
GetHuman-193446: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Belk.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-193446 taken from his Belk.com customer service problem that occurred on November 9th, 2017.

Belk.com

2.50 of 5 stars | 16 reviews

GetHuman-193446's Belk.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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