Belk.com: Superb service. After a short automated record...
A Belk.com customer review by GetHuman user ~JFF Huntsville from November 19th, 2017
Background on ~JFF Huntsville's case
GetHuman: ~JFF Huntsville - can you tell our other Belk.com customers when your case took place?
~JFF Huntsville: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Belk.com, and if so, how?
GetHuman: And which of these common Belk.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JFF Huntsville a list of common Belk.com problems)
~JFF Huntsville: "Make a purchase" was why I was trying to call.
~JFF Huntsville's review of Belk.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Belk.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JFF Huntsville: Superb service. After a short automated recorded menu of subject choices, the option of speaking with a service representative was offered. When I pressed "*", a representative IMMEDIATELY answered and was ***% helpful and courteous.
GetHuman: Let's quantify your experience contacting Belk.com. On a scale of 1 to 5, how easy is it go get help on a Belk.com problem?
~JFF Huntsville: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JFF Huntsville: I'd give them a four out of five on communication.
GetHuman: And what about Belk.com's ability to quickly and effectively address your problem?
~JFF Huntsville: For that I would say five out of five.
GetHuman: And finally- any advice for other Belk.com customers?
~JFF Huntsville: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Belk.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JFF Huntsville taken from his Belk.com customer service problem that occurred on November 17th, 2017.