Bob's Discount Furniture: Don't ever purchase the goof proof plan it is a...
A Bob's Discount Furniture customer review by GetHuman user ~PISSED OFF from November 22nd, 2017
Background on ~PISSED OFF's case
GetHuman: ~PISSED OFF - can you tell our other Bob's Discount Furniture customers when your case took place?
~PISSED OFF: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~PISSED OFF a list of common Bob's Discount Furniture problems)
~PISSED OFF: "Cancel order" was why I was trying to call.
~PISSED OFF's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PISSED OFF: Don't ever purchase the goof proof plan it is a waste of money. They claim to cover accident of animal urine and stains...guess what it is a bunch of ******** they steal your money, and make you wait sooooooooo long to say oh no it is not covered due to that it is not a stain!! WTF, am I suppose to let it stay their and not try to clean it best I can or just let it stain and smell. ******** A-HOLES BOBS FURNITURE ARE CROOKS WITH SUITS ON!
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
~PISSED OFF: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PISSED OFF: I'd give them a one out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
~PISSED OFF: For that I would say five out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
~PISSED OFF: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PISSED OFF taken from his Bob's Discount Furniture customer service problem that occurred on November 17th, 2017.