Bob's Discount Furniture: They came to install $**** of furniture and had...
A Bob's Discount Furniture customer review by GetHuman user ~Bobsuxbigtime from November 19th, 2017
Background on ~Bobsuxbigtime's case
GetHuman: ~Bobsuxbigtime - can you tell our other Bob's Discount Furniture customers when your case took place?
~Bobsuxbigtime: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobsuxbigtime a list of common Bob's Discount Furniture problems)
~Bobsuxbigtime: "Warranty claim" was why I was trying to call.
~Bobsuxbigtime's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobsuxbigtime: They came to install $**** of furniture and had NO SCREWS AND DRIECTED US TO HOME DEPOT!*Then the customer care tech took advantage if me because I'm detail unfamiliar with hardware and left things in POOR SHAPE!!! This is a sham!!!!!!!
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
~Bobsuxbigtime: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobsuxbigtime: I'd give them a two out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
~Bobsuxbigtime: For that I would say three out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
~Bobsuxbigtime: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobsuxbigtime taken from his Bob's Discount Furniture customer service problem that occurred on November 15th, 2017.