Bob's Discount Furniture: absolutely horrible service. they rescheduled...
A Bob's Discount Furniture customer review by GetHuman user ~amango from November 22nd, 2017
Background on ~amango's case
GetHuman: ~amango - can you tell our other Bob's Discount Furniture customers when your case took place?
~amango: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~amango a list of common Bob's Discount Furniture problems)
~amango: "Returns" was why I was trying to call.
~amango's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amango: absolutely horrible service. they rescheduled my mother's lift chair delivery without notifying me. was a medical necessary for my mother to have this upon arriving home from rehab center. got nowhere with customer care or corporate office. will never buy from Bob's again!!!!
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
~amango: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amango: I'd give them a two out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
~amango: For that I would say one out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
~amango: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amango taken from his Bob's Discount Furniture customer service problem that occurred on November 17th, 2017.