Bob's Discount Furniture: they are a bad company to buy from they have no...

A Bob's Discount Furniture customer review by GetHuman user ~danielson ct from November 21st, 2017

Background on ~danielson ct 's case

GetHuman: ~danielson ct - can you tell our other Bob's Discount Furniture customers when your case took place?
~danielson ct : Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
~danielson ct : I used the 860-474-1000 number I found for on the GetHuman Bob's Discount Furniture customer phone number page I was on: Bob's Discount Furniture Customer Service Phone Number
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~danielson ct a list of common Bob's Discount Furniture problems)
~danielson ct : "Cancel order" was why I was trying to call.

~danielson ct 's review of Bob's Discount Furniture customer service

GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~danielson ct : they are a bad company to buy from they have now pushed back me getting my furniture another week been waiting now * weeks for my furniture and no one will fix this matter
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
~danielson ct : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~danielson ct : I'd give them a four out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
~danielson ct : For that I would say one out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
~danielson ct : Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~danielson ct taken from his Bob's Discount Furniture customer service problem that occurred on November 16th, 2017.

Bob's Discount Furniture

1.80 of 5 stars | 42 reviews

~danielson ct 's Bob's Discount Furniture Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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