Bolt Bus: Muy buenos dias mi nombre julio Salazar miembro...
A Bolt Bus customer review by GetHuman user ~julio salazar from November 22nd, 2017
Background on ~julio salazar's case
GetHuman: ~julio salazar - can you tell our other Bolt Bus customers when your case took place?
~julio salazar: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Bolt Bus, and if so, how?
GetHuman: And which of these common Bolt Bus customer issues best describes the reason you wanted to talk to them?
(Shows ~julio salazar a list of common Bolt Bus problems)
~julio salazar: "Complaint" was why I was trying to call.
~julio salazar's review of Bolt Bus customer service
GetHuman: So how would you sum up your experience for GetHuman's Bolt Bus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~julio salazar: Muy buenos dias mi nombre julio Salazar miembro de esta empreza, mi numero de telefono ***-******* yo compre * tikets para mi familia, Delmy Benites, Cristian Hernandez, Natalie Hernandez fecha*-*-** *:**pm pero paso un muy mal momento y me gustaria saber el motimo por favor necesito una explicasion del mal momento que un empleado de esta empreza les izo pasar gracias.
GetHuman: Let's quantify your experience contacting Bolt Bus. On a scale of 1 to 5, how easy is it go get help on a Bolt Bus problem?
~julio salazar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~julio salazar: I'd give them a four out of five on communication.
GetHuman: And what about Bolt Bus's ability to quickly and effectively address your problem?
~julio salazar: For that I would say three out of five.
GetHuman: And finally- any advice for other Bolt Bus customers?
~julio salazar: Call them early in the day or late. Don't forget any personal or account information you might need for Bolt Bus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~julio salazar taken from his Bolt Bus customer service problem that occurred on November 19th, 2017.