Bonefish Grill: Served bad lobster*smelled like ammonia*which I...
A Bonefish Grill customer review by GetHuman user GetHuman-50741 from November 24th, 2017
Background on GetHuman-50741's case
GetHuman: GetHuman-50741 - can you tell our other Bonefish Grill customers when your case took place?
GetHuman-50741: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Bonefish Grill, and if so, how?
GetHuman: And which of these common Bonefish Grill customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50741 a list of common Bonefish Grill problems)
GetHuman-50741: "Make a reservation" was why I was trying to call.
GetHuman-50741's review of Bonefish Grill customer service
GetHuman: So how would you sum up your experience for GetHuman's Bonefish Grill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50741: Served bad lobster*smelled like ammonia*which I googled-means it was not frozen fast enough and meat went bad.Happend to a family member * weeks ago-both metro Atlanta locations.
GetHuman: Let's quantify your experience contacting Bonefish Grill. On a scale of 1 to 5, how easy is it go get help on a Bonefish Grill problem?
GetHuman-50741: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50741: I'd give them a two out of five on communication.
GetHuman: And what about Bonefish Grill's ability to quickly and effectively address your problem?
GetHuman-50741: For that I would say three out of five.
GetHuman: And finally- any advice for other Bonefish Grill customers?
GetHuman-50741: Call them early in the day or late. Don't forget any personal or account information you might need for Bonefish Grill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50741 taken from his Bonefish Grill customer service problem that occurred on November 21st, 2017.