Bonefish Grill: My wife and I attempted to eat at the Bradenton...
A Bonefish Grill customer review by GetHuman user GetHuman-374834 from November 26th, 2017
Background on GetHuman-374834's case
GetHuman: GetHuman-374834 - can you tell our other Bonefish Grill customers when your case took place?
GetHuman-374834: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Bonefish Grill, and if so, how?
GetHuman: And which of these common Bonefish Grill customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-374834 a list of common Bonefish Grill problems)
GetHuman-374834: "Complaint" was why I was trying to call.
GetHuman-374834's review of Bonefish Grill customer service
GetHuman: So how would you sum up your experience for GetHuman's Bonefish Grill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-374834: My wife and I attempted to eat at the Bradenton location. We were served * plates each of the same order of a filet fontina medium. After * attempts at making our meal to order we left the restaurant we had been there for an hour and a half without getting our meals prepared as ordered. We were completely disappointed with the food service, however our server was wonderful and very apologetic for the problems. We departed the restaurant at *:** to drive to locate a restaurant to get dinner.
GetHuman: Let's quantify your experience contacting Bonefish Grill. On a scale of 1 to 5, how easy is it go get help on a Bonefish Grill problem?
GetHuman-374834: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-374834: I'd give them a five out of five on communication.
GetHuman: And what about Bonefish Grill's ability to quickly and effectively address your problem?
GetHuman-374834: For that I would say two out of five.
GetHuman: And finally- any advice for other Bonefish Grill customers?
GetHuman-374834: Call them early in the day or late. Don't forget any personal or account information you might need for Bonefish Grill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-374834 taken from his Bonefish Grill customer service problem that occurred on November 22nd, 2017.