Bonefish Grill: You have changed your vendor for salmon. You a...

A Bonefish Grill customer review by GetHuman user ~George Norris from November 25th, 2017

Background on ~George Norris's case

GetHuman: ~George Norris - can you tell our other Bonefish Grill customers when your case took place?
~George Norris: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Bonefish Grill, and if so, how?
~George Norris: I used the 866-880-2226 number I found for on the GetHuman Bonefish Grill customer phone number page I was on: Bonefish Grill Customer Service Phone Number
GetHuman: And which of these common Bonefish Grill customer issues best describes the reason you wanted to talk to them?
(Shows ~George Norris a list of common Bonefish Grill problems)
~George Norris: "Cancel a reservation" was why I was trying to call.

~George Norris's review of Bonefish Grill customer service

GetHuman: So how would you sum up your experience for GetHuman's Bonefish Grill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~George Norris: You have changed your vendor for salmon. You always had the best. New salmon does not have the soft flakey texture and tastes fishy, very strong. Sent it back and reordered. We are among your best customers at Southern Pines location. Help us stay.***
GetHuman: Let's quantify your experience contacting Bonefish Grill. On a scale of 1 to 5, how easy is it go get help on a Bonefish Grill problem?
~George Norris: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~George Norris: I'd give them a one out of five on communication.
GetHuman: And what about Bonefish Grill's ability to quickly and effectively address your problem?
~George Norris: For that I would say two out of five.
GetHuman: And finally- any advice for other Bonefish Grill customers?
~George Norris: Call them early in the day or late. Don't forget any personal or account information you might need for Bonefish Grill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~George Norris taken from his Bonefish Grill customer service problem that occurred on November 19th, 2017.

Bonefish Grill

3.33 of 5 stars | 29 reviews

~George Norris's Bonefish Grill Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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