Bonefish Grill: This was a horrible experience for my son and i...
A Bonefish Grill customer review by GetHuman user ~Frankie from November 26th, 2017
Background on ~Frankie 's case
GetHuman: ~Frankie - can you tell our other Bonefish Grill customers when your case took place?
~Frankie : Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Bonefish Grill, and if so, how?
GetHuman: And which of these common Bonefish Grill customer issues best describes the reason you wanted to talk to them?
(Shows ~Frankie a list of common Bonefish Grill problems)
~Frankie : "Delivery problem" was why I was trying to call.
~Frankie 's review of Bonefish Grill customer service
GetHuman: So how would you sum up your experience for GetHuman's Bonefish Grill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frankie : This was a horrible experience for my son and it was on his birthday that the waiter spilled soda on my him
GetHuman: Let's quantify your experience contacting Bonefish Grill. On a scale of 1 to 5, how easy is it go get help on a Bonefish Grill problem?
~Frankie : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frankie : I'd give them a one out of five on communication.
GetHuman: And what about Bonefish Grill's ability to quickly and effectively address your problem?
~Frankie : For that I would say five out of five.
GetHuman: And finally- any advice for other Bonefish Grill customers?
~Frankie : Call them early in the day or late. Don't forget any personal or account information you might need for Bonefish Grill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frankie taken from his Bonefish Grill customer service problem that occurred on November 22nd, 2017.